Payment Policy

At Olivia Edinburgh, we offer secure and convenient payment options to make your shopping experience simple and protected. Available payment methods may vary depending on your country or region.

Accepted Payment Methods

We currently accept the following payment methods:

Credit and debit cards (Visa, MasterCard, American Express), Shop Pay, Apple Pay and Google Pay.

At checkout, you will see all payment options available for your location. Olivia Edinburgh reserves the right to update or remove payment methods at any time.

Payment Security

All transactions are processed via a secure SSL connection. This ensures that your payment details are fully protected and are never stored on our servers. We use trusted and certified third-party payment service providers to process every transaction in complete security.

Order Processing

Your order will be processed once payment has been successfully validated. If payment authorisation fails or is declined, the order will not be confirmed. Please ensure that all billing information is correct to avoid any delays.

Refunds

If you are entitled to a refund (e.g., following an approved return), the amount will be refunded to the original payment method within 30 days of receipt and inspection of the returned item. Actual crediting times may vary depending on your bank or payment service provider.

Currency

Unless otherwise stated, all prices shown on our website are in British pounds (GBP). If you make a purchase from another country, your payment service provider may apply currency conversion fees.

Fraud Prevention

Olivia Edinburgh reserves the right to verify any order that shows unusual activity or a potential risk of fraud. In such cases, the order may be temporarily suspended until verification is completed.

Contact Information

For any questions regarding billing, refunds or payments, you can contact our support team:

Olivia Edinburgh

Email: oliviaedinburgh28@gmail.com